Refund Policy

Overview

Anyware sells credits in one-time packs. There are no subscriptions and no recurring charges. This policy explains when you can get your money back.

Failed Try-Ons

If a try-on fails or times out, the credits spent on it are returned to your balance automatically. You do not need to contact us.

Unused Credit Packs

You can request a full refund of a credit pack within 14 days of purchase as long as none of its credits have been used.

Partially Used Packs

Once credits from a pack have been used, the pack is no longer refundable, because the digital content has already been delivered. If you are unhappy with a result because of a technical problem on our side, email us and we will review it; where appropriate we will return the credits or issue a partial refund.

Free Previews

Watermarked previews are free, so there is nothing to refund.

How to Request a Refund

Email hello@anyware.studio from the address on your account and include your order number or the date of purchase. We reply within 3 business days. Approved refunds go back to the original payment method and usually arrive within 5 to 10 business days, depending on your bank.

Chargebacks

Please contact us before opening a dispute with your bank. We can usually resolve issues faster, and accounts with chargebacks may be suspended while the dispute is open.

Your Statutory Rights

This policy does not limit any rights you have under the consumer protection laws of your country.

Contact

Questions about a charge or a refund? Email hello@anyware.studio.